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the designed role of a person managing queues during COVID-19 introducing new ways of interaction. 

Queuerator is making queues more fun than its destination. Imke has been observing queues since 2018. With her project Queuerator she has been promoting new ways of communication in various queues; Visitors of Dutch Design Week, theaterfestival De Parade and Eindhovens saturday market.

Queuerators are great for maintaining safe distances during pandemics, make waiting time pleasant and fun but also to make sure everyone gets in time to his/her destination.

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Queuerator outfits help people understand they are being guided and in good hands.

Working closely together with theater players and mimers Imke has developed various formats of queue-managing.

Live Table Football

The places in the row are marked and numbered on the floor. As the row progresses, you move up one place and sometimes change team (color on the floor). Together you must try to score, which involves fanatical communication, impotence due to the limited field of motion and tactics with strangers. If the queue becomes larger than the playing field, they can become the supporters on the side.

Role queuerator:

-play referee

-ensure that the walkthrough runs smoothly

The Waiting Times

The most local newspaper you've ever read. Through the newspaper's editor-in-chief at the beginning of the line, visitors pull out a newspaper in the form of a receipt. After reading for a while, some visitors are also interviewed themselves by a queuerator. Sometimes they let visitors question each other, tasty recipes, surviving in a tent etc. The findings are immediately processed in the newspaper for the next visitor by the editor-in-chief. The result: pre-fun, chatting visitors and lots of gossip in the newspaper.

Role queuerator:

-create a nice pregame atmosphere in the queue

-interview visitors and pass them on to the editor

-allow visitors to interview each other

Queue Gym

After a number of lockdowns, the queuerators are the right people to loosen up the visitors before they sit back on their lazy butts. Ridiculous one-and-a-half-meter exercises have them laughing as they make their way through the line.

Role queuerator:

-energetic instructor

-strict distance keeper

-let visitors loosen up

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film of queuerator format 'The Waiting Times'

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